I trust your confidentiality?
Yes. The client's right to confidentiality and self-determination
is paramount in therapy. Even the fact that you attend counselling
will not be disclosed unless you specifically request me to contact
someone and sign a disclosure form. The only exception is if you disclose
that yourself or someone else (particularly a child) is at risk and
I need to take emergency action, usually this would be by contacting
your designated emergency contact or another mental health professional.
I consult with a professional supervisor to ensure good quality counselling,
however disclosing clients' identity is avoided even in supervision.
Please note that when children attend individual counselling, their
confidentiality will be respected and families are not usually informed
of what they disclose. When family members attend counselling together,
confidentiality limits between the participants will be agreed at
long does counselling take?
Research shows the greatest benefits for are often in the first 6
weeks for some issues, though many people continue longer. As a very
general rule of thumb, the longer since the difficulty has been going
on, the longer counselling will be needed. Some people find a one-off
session is enough, but this is rare. For ongoing work it is important
to make a commitment and agree it with the counsellor even if it is
only for a few sessions, as regularity is important and a counsellor
needs to know you will come back before embarking on difficult work.
For this reason it is important not to stop counselling without warning.
do I choose the right counsellor/therapist?
Please see information about this in Counselling
you offer counselling in other languages?/ What if the client doesn’t
speak fluent English?
Although I speak Japanese fairly well which is helpful when working
with mixed couples and those who use Japanese concepts, I am not fluent
enough to offer counselling in Japanese or other languages. However
I’m used to working with people who speak only a little English
and this usually works surprisingly well. I welcome people of all
nationalities and backgrounds.
counselling will work for me?
It would be wrong to say you can ever be certain of the outcome of
counselling. However everyone who has come for more than a couple
of sessions has said it has been a positive experience, and for some
it is life-changing. Research suggests that the most important factor
in successful therapy is the client's motivation and type of difficulty,
and the second is a good relationship with the counsellor. You are
welcome to have a one-off trial or discussion over the phone if you
are unsure whether it is right for you.
When is the right time to start counselling?
If you are looking at this site it’s probably the right time.
People have counselling at different times for different reasons.
During a crisis, it can help support you enough to keep going and
make necessary decisions, but when things are calmer can be a good
time to really think deeply and make long-term changes. Sometimes
an event or realisation or even a dream acts as a trigger that brings
up an issue from long ago, but counselling is also a way to get perspective
on current problems such as relationships. If you have been feeling
there is something you'd like to do something about, now might be
the time to start.
had counselling once before – is it worth trying again?
Yes, probably. There are many kinds of counselling and not every counsellor
suits every person. Sometimes counselling doesn’t achieve what
you hope at first but it may be that your situation has changed or
a different perspective will be different. Many people have said counselling
didn’t make much difference to them before, but ended up saying
it was more profound than they ever hoped; others like to come back
for further personal development after successful counselling. I recommend
you to discuss with me anything that went wrong before, or why you
feel it didn’t work well, as well as how far you did get, in
order to make best use of what you did before and avoid unnecessary
/ Are you licensed?
Private counselling is not regulated by law in Japan or the UK. However
I am an accredited member of the largest national organisation BACP
(British Association for Counselling and Psychotherapy). Member
no. 599444. I work within the BACP Ethical Framework for Good Practice,
and regulations which include an annual re-accreditation procedure
and ongoing supervision and training requirements. I am also a member
and on the Board of Directors of IMHPJ
(International Mental Health Professionals Japan) and bound by their
Yes. As is standard practice I employ a qualified independent supervisor
for consultation to ensure good quality counselling practice.
there a cancellation policy?
Yes. Regularity is important and missing appointments is sometimes
related to the issues discussed, so it is necessary to be strict to
reduce missed appointments which limit the effectiveness of counselling,
as well as to keep the cost to a minimum for everyone. You are normally
expected to pay the normal price for cancellations or non-attendance
with less than 1 week notice. If you expect to have particular difficulties
with this please discuss it beforehand.
if my friend/partner/family member
Thank you for doing something to help them. If your friend or relative
seems to have a mental health problem, be depressed or unhappy for
a long time, has experienced a serious loss or trauma such as rape,
is drinking too much, or is suffering from difficulties or loss of
direction in their life, or has harmed themselves or threatened to,
counselling may well help them. However the position of a friend/relative
can be difficult. The best situation to preserve the independence
of the counsellor is for you to tell the person what you have found
about about counselling and encourage them to make contact themselves.
If they are willing, you are welcome to come with them to meet me,
although I will usually want to hear about the situation in their
words. If the person knows they have a problem but does not think
counselling will help (possibly because they are too depressed to
think anything will help) it may be necessary to encourage them. However
if they refuse or do not think there is a problem at all it may be
necessary to wait until the person involved recognises it as a difficulty
before they are willing to consider getting support. This does not
mean you yourself are prevented from getting support however, supporting
or living with a person with such difficulties is itself very hard
and often undermines your own well-being, particularly if you are
coping alone, and you may both benefit if you get support for yourself
to help you to deal with the situation in the best way possible. On
the other hand, if you are closely related as a couple or family,
it may be better to come together from the start and view the difficulty
as a family matter - in this way it becomes clear that it is causing
a problem for someone while avoiding stigmatising one person alone.
If you are concerned about a child please see the pages on children
your questions are not listed above please telephone 078 453 1030
or email firstname.lastname@example.org